Shipping policy
At Fine Sign, every sign is custom-designed and manufactured specifically for your project. Since all products are made to order, production and delivery timelines may vary depending on the scope of work, approval process, and delivery location. Please review our Shipping & Delivery Policy before placing your order.
Production Timeline
Production begins only after you have reviewed and approved the final artwork or design proof. Once approval has been received, please allow approximately 3 weeks for manufacturing and quality inspection before your order is ready for delivery or installation.
To help us meet your required deadline, we recommend reviewing and approving your design proof as soon as possible. Delays in approval may extend the overall completion timeline.
Local Installation Service
Fine Sign offers professional delivery and installation services for customers within our local service area in the United States. After your signage has been completed, our team will contact you to arrange a convenient installation date and time.
If your order requires installation, please provide your project location and preferred completion date when requesting your quotation so we can schedule accordingly.
Shipping Within the United States
For customers outside our installation service area, we ship completed signage throughout the United States using trusted courier and freight partners.
Please allow an additional 5–7 business days for shipping after production has been completed. Delivery times may vary depending on your destination and the selected shipping carrier.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details so you can monitor your shipment.
Estimated Order Timeline
- Final design approval to production completion: Approximately 3 weeks
- Shipping after production: 5–7 business days
- Estimated total turnaround: Approximately 4 weeks from design approval
Shipping Charges
Shipping fees are calculated based on the dimensions, weight, destination, and delivery requirements of your order. Any applicable shipping costs will be clearly outlined in your quotation before your order is confirmed.
International Shipping
At this time, Fine Sign primarily serves customers throughout the United States. If you require delivery outside the United States, please contact our team before placing your order to discuss available shipping options.
Priority & Rush Orders
If your project has a tight deadline, please contact us before placing your order. While we will make every effort to accommodate expedited production, rush orders are subject to manufacturing capacity, material availability, and may incur additional charges.
Damaged or Incorrect Deliveries
Please inspect your order immediately upon delivery. If your shipment arrives damaged or does not match the approved artwork, notify us within 48 hours and include clear photographs of both the product and its packaging.
Our team will review the issue promptly and determine the most appropriate resolution, which may include repair, replacement, or another suitable solution where applicable.
Because all signage is custom manufactured specifically for each customer, we cannot accept returns or provide refunds for approved custom orders unless the product is defective or supplied incorrectly.
Order Tracking
Once your shipment has left our facility, you will receive a confirmation email containing your tracking number. Tracking information can be used to monitor your delivery directly through the shipping carrier.
Need Assistance?
If you have any questions regarding production, shipping, delivery, or installation, our team is always happy to assist you.
Email: salefinesigns@gmail.com
Phone: +1 530-713-7625